Jitbit Helpdesk APK Version History

Jitbit Helpdesk v4.3 APK (Latest Version APK)

► Updated: October 21, 2022

► What's New in Version 4.3:

Bug fixes

Jitbit Helpdesk v4.2 APK (Old Version APK)

► Updated: August 18, 2022

► What's New in Version 4.2:

* Fixed multiple issues with image and file downloads and caching
* Fixed android push notifications
* Fixed real-time refresh putting tickets in incorrect places
* Infinite scroll instead of an ugly "more" button
* Getting 50 ticket instead of 20 by default
* Fixed not refreshing tickets after a period of inactivity
* Fixed the glitchy pull-to-refresh on the ticket list

Jitbit Helpdesk v4.1 APK (Old Version APK)

► Updated: August 2, 2022

► What's New in Version 4.1:

* Show attachments along with file sizes in replies and tickets (not just on the ticket details page)
* Ability to sort tickets
* Full subscribers management: see ticket subscribers, add and remove them, select recipients for your replies
* Stable real-time updates in the ticket list and ticket view - no need to manually refresh
* Fixed new comment textbox capitalization behaviour
* Showing ticket integration data in ticket details
* Support for default values in custom field dropdowns

Jitbit Helpdesk v4 APK (Old Version APK)

► Updated: June 20, 2022

► What's New in Version 4:

* Refreshed design: new colours and layouts.
* 30% better performance and lower bundle size
* Show actual ticket counts instead of "20+"
* Check mandatory custom fields when submitting new tickets
* Updated icon
* Fixed the image viewer
* Fixed opening files (pdfs, etc)
* Other bug fixes

Jitbit Helpdesk v3.8.2 APK (Old Version APK)

► Updated: March 8, 2022

► What's New in Version 3.8.2:

Bug fixes

Jitbit Helpdesk v3.8.1 APK (Old Version APK)

► Updated: January 4, 2022

► What's New in Version 3.8.1:

Ticket assignee fix

Jitbit Helpdesk v3.8 APK (Old Version APK)

► Updated: December 7, 2021

► What's New in Version 3.8:

* Fixed "Login with Google"
* Fixed comment bar styling in the light theme
* Added loading indicator when creating a ticket
* Fixed autogrow textarea on new ticket text area
* Fixed opening a new ticket from a push notification

Jitbit Helpdesk v3.7.2 APK (Old Version APK)

► Updated: September 7, 2021

► What's New in Version 3.7.2:

Fixed login with Google

Jitbit Helpdesk v3.7.1 APK (Old Version APK)

► Updated: August 25, 2021

► What's New in Version 3.7.1:

* Fixed assigning tickets
* Fixed dropdown custom fields

Jitbit Helpdesk v3.7 APK (Old Version APK)

► Updated: August 5, 2021

► What's New in Version 3.7:

* Dark theme! Switch the them in settings
* Ability to edit time spent in ticket details
* Ability to change a due date
* View and remove ticket subscribers (adding is coming in the next release)
* 70% faster initial load time
* Hide keyboard when searching for tickets
* Fixed a bug when assignees were updated when opening ticket details

Jitbit Helpdesk v3.6 APK (Old Version APK)

► Updated: June 10, 2021

► What's New in Version 3.6:

* Much faster performance and lower app size
* Added an ability to edit custom fields on the ticket details screen
* Tuned font sizes on the main ticket view
* Fixed a bug where settings were not persistent between the sessions
* Added "share" to the ticket options popover
* Fixed a ticket refresh bug after the first login
* Fixed logging out
* Improved load time - splash screen now hides much faster
* Pre-select "normal" priority on the new ticket screen

Jitbit Helpdesk v3.5 APK (Old Version APK)

► Updated: April 20, 2021

► What's New in Version 3.5:

Bug fixes and performance improvements

Jitbit Helpdesk v3.4 APK (Old Version APK)

► Updated: October 5, 2020

► What's New in Version 3.4:

A big update with a lot of bug fixes and improvements

Jitbit Helpdesk v3.2.2 APK (Old Version APK)

► Updated: August 19, 2019

► What's New in Version 3.2.2:

Put cursor in between the greeting and the signature

Jitbit Helpdesk v3.2.1 APK (Old Version APK)

► Updated: August 7, 2019

► What's New in Version 3.2.1:

Bug fixes