Talkdesk Conversations APK Version History

Talkdesk Conversations v6.3.0-4725 APK (Latest Version APK)

► Updated: March 13, 2023

► What's New in Version 6.3.0-4725:

We constantly improve Talkdesk Conversations so you have a great experience with the App.
In this version we introduce:

Voicemail assignment: Now you can assign and unassign voicemails.
Bug fixes and performance enhancements.

Talkdesk Conversations v6.2.0-4328 APK (Old Version APK)

► Updated: December 9, 2022

► What's New in Version 6.2.0-4328:

We constantly improve Talkdesk Conversations so you have a great experience with the App.
In this version we introduce:
Rebranding: The App has a new branding.
Outbound Call Flow: The flow was revisited and simplified.
Bluetooth Support: You can listen and speak using Bluetooth devices.
Voicemail Notifications: Your agents are notified whenever they have new Voicemails.

Talkdesk Conversations v6.1.0-3769 APK (Old Version APK)

► Updated: August 12, 2022

► What's New in Version 6.1.0-3769:

We constantly improve Talkdesk Conversations so you have a great experience with the App.
In this version we introduce Voicemails: Allows you to access and listen to Voicemails.

Talkdesk Conversations v5.1.1-2950 APK (Old Version APK)

► Updated: March 31, 2022

► What's New in Version 5.1.1-2950:

We constantly improve Talkdesk Conversations so you have a great experience with the App.
This version includes bug fixes and performance enhancements.

Talkdesk Conversations v5.1.0-2654 APK (Old Version APK)

► Updated: February 4, 2022

► What's New in Version 5.1.0-2654:

We constantly improve Talkdesk Conversations so you have a great experience with the App.
In this update, we introduce:
- The ability to select existing tickets in Salesforce and relate them to Talkdesk calls.
- Support to E911 (Enhanced 911) for emergency calls.
- Enhancements to SMS feature.
This version also includes bug fixes and performance enhancements.

Talkdesk Conversations v5.0.0-2277 APK (Old Version APK)

► Updated: December 6, 2021

► What's New in Version 5.0.0-2277:

In this version, we are releasing a new feature that allows you to send, receive and manage conversations with your contacts using SMS. If you would like to have access to this feature, please reach out to your CSM.
Note: After this version, we will no longer support updates to devices which are still using Android 6.0 and Android 7.0. This means that you’ll not be able to download the app from Google Play or update it to the next version.

Talkdesk Conversations v4.3.0-1829 APK (Old Version APK)

► Updated: October 22, 2021

► What's New in Version 4.3.0-1829:

In this version, we updated the name of the app name to Talkdesk Conversations and the app’s icon.

Talkdesk v4.2.0-1392 APK (Old Version APK)

► Updated: July 30, 2021

► What's New in Version 4.2.0-1392:

We constantly improve Talkdesk Mobile Agent so you have a great experience with the app.
In this update, we introduce:
- The ability to perform Blind Transfers to a desired destination.
- Bug fixes and performance enhancements.

Talkdesk v4.1.0-1274 APK (Old Version APK)

► Updated: July 12, 2021

► What's New in Version 4.1.0-1274:

We constantly improve Talkdesk Mobile Agent so you have a great experience with the app.
In this update, we introduce:
- Activities: You can now track all interaction records, including missed or abandoned calls, regardless of the device or platform they were handled from.
- Enhancements: Bug fixes and other performance improvements.

Talkdesk v4.0.0-923 APK (Old Version APK)

► Updated: May 28, 2021

► What's New in Version 4.0.0-923:

We constantly improve Talkdesk Mobile Agent so you have a great experience with the app.
In this update, we introduce agent-to-agent calls. This new feature enables agents to search for other agents inside their company’s address book and make calls.
Additionally:
- We’ve improved the experience of getting an incoming call - no more “Unknown calls”. Also, placing a call from the “Contacts” tab has been upgraded to a more detailed view of the contact.
- Bug fixes and performance enhancements.

Talkdesk v3.0.4-678 APK (Old Version APK)

► Updated: May 7, 2021

► What's New in Version 3.0.4-678:

We constantly improve Talkdesk Mobile Agent so your experience with the app is great.
In this version we introduce bug fixes and performance improvements.

Talkdesk v3.0.3-582 APK (Old Version APK)

► Updated: April 29, 2021

► What's New in Version 3.0.3-582:

We constantly improve Talkdesk Mobile Agent so your experience with the app is great.
In this version we introduce bug fixes and performance improvements.

Talkdesk v3.0.2-2566 APK (Old Version APK)

► Updated: March 17, 2021

► What's New in Version 3.0.2-2566:

We constantly improve Talkdesk Mobile Agent so your experience with the app is great.
In this version we introduce bug fixes and performance improvements.

Talkdesk v3.0.1-2283 APK (Old Version APK)

► Updated: January 13, 2021

► What's New in Version 3.0.1-2283:

We constantly improve Talkdesk Mobile Agent so your experience with the app is great.
In this version we introduce bug fixes and performance improvements.

Talkdesk v2.0.0-1644 APK (Old Version APK)

► Updated: June 19, 2020

► What's New in Version 2.0.0-1644:

The version 2.0 besides bug fixes and performance improvements has the following news:
- Redesigned UX and improvement on UI responsiveness
- Access to and management of Talkdesk account contacts
- Ability to work with multiple windows in tablet version
- Access Salesforce and Zendesk contact’s profile from within the app