Freshdesk APK Version History - Page 2

Freshdesk v8.4.1 APK (Latest Version APK)

► Updated: May 19, 2023

► What's New in Version 8.4.1:

We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!

Freshdesk v7.2.1 APK (Old Version APK)

► Updated: October 25, 2021

► What's New in Version 7.2.1:

With this update, you will be able to
- set your notification schedule (without the app crashing)
- attach images to a ticket via camera
and a lot more

Freshdesk v7.2 APK (Old Version APK)

► Updated: October 6, 2021

► What's New in Version 7.2:

This update introduces formatting options in your responses on tickets.

Freshdesk v7.1 APK (Old Version APK)

► Updated: August 30, 2021

► What's New in Version 7.1:

Bug fixes and security updates

Freshdesk v7 APK (Old Version APK)

► Updated: August 9, 2021

► What's New in Version 7:

At Freshworks, our commitment is to deliver products that are easy to try, easy to buy, and easy to use for customers. With our omni-channel offerings, we have simplified the naming of our suite of CX products in order to make it easier for customers to understand how our products are deeply integrated.
So, Freshdesk is now Freshdesk Support Desk!

Freshdesk v6.14.1 APK (Old Version APK)

► Updated: June 28, 2021

► What's New in Version 6.14.1:

With this update, field technicians with the right privileges can create service tasks.

Freshdesk v6.14.0.1 APK (Old Version APK)

► Updated: June 17, 2021

► What's New in Version 6.14.0.1:

This update contains bug fixes for ticket links handled by the app.

Freshdesk v6.14 APK (Old Version APK)

► Updated: May 24, 2021

► What's New in Version 6.14:

This version supports the new agent privileges that are being introduced for all Freshdesk users.

Freshdesk v6.13.0.2 APK (Old Version APK)

► Updated: April 25, 2021

► What's New in Version 6.13.0.2:

Bug fixes and improvements.

Freshdesk v6.13.0.1 APK (Old Version APK)

► Updated: April 16, 2021

► What's New in Version 6.13.0.1:

We’ve fixed some bugs that had crept in on new ticket creation and agent assignment.

Freshdesk v6.13 APK (Old Version APK)

► Updated: March 30, 2021

► What's New in Version 6.13:

Bug fixes and improvements.

Freshdesk v6.12 APK (Old Version APK)

► Updated: March 17, 2021

► What's New in Version 6.12:

Bug fixes & improvements

Freshdesk v6.11.1 APK (Old Version APK)

► Updated: February 24, 2021

► What's New in Version 6.11.1:

Bug fixes and improvements.

Freshdesk v6.11 APK (Old Version APK)

► Updated: February 3, 2021

► What's New in Version 6.11:

- Introducing independent service tasks for Field Service Management. With this, you can create service tasks that are not associated with a support ticket.
- We’ve made a small change to the reply bar on all tickets. Hope you like it!

Freshdesk v6.1 APK (Old Version APK)

► Updated: December 17, 2020

► What's New in Version 6.1:

Season’s Greetings!
- Introducing Christmas theme on Freshdesk. Enable the theme on the web portal and get the festive feel on mobile too!
- For field technicians, we’re introducing Service task views. You can now quickly switch between filtered views on the app. PS: You’ll also notice a new status filter ‘All unresolved’